Warranty

Last updated: October 27, 2026

Every American Pickleball League paddle is crafted in the USA, printed to order and inspected by hand before it ships. We stand behind every paddle we make. This page explains our 100-Day Money-Back Guarantee and what to do if something isn't right with your order.

Our 100-Day Money-Back Guarantee

Play your paddle for 100 days. If it isn't right for you, contact us and our team will make it right. The guarantee covers every paddle level we sell: REC (Composite), COMP (Fiberglass), PRO (Carbon Fiber) and our TOUR series.

• The 100 days start on the date your order is delivered.
• To start a claim, email support@aplpros.com with your order number. We'll send you a return authorization (RA) number and instructions. Returns sent without an RA number may not be accepted.
• Approved refunds are processed within 2–3 business days after we receive and inspect your return, and are issued to your original form of payment.

Damaged or Defective Paddles

If your paddle arrives damaged, or develops a defect in materials or workmanship (including delamination), contact us right away at support@aplpros.com. Please include:

• Your order number
• A short description of the problem
• Clear photos of the paddle showing the issue

We'll review your claim and send instructions to return the paddle for a replacement or a refund. When a return is due to a defect or an error on our part (such as a damaged or wrong item), we cover the return shipping.

Custom and Personalized Paddles

Custom and personalized paddles are made to order with your design, so they can't be returned for a change of mind. They are still covered if they arrive damaged, have a defect in materials or workmanship, or don't match the design you approved. We print exactly what you see in the preview, so please check your spelling, photos and layout before you place your order.

What Isn't Covered

• Normal wear and tear from play, such as surface scuffs, edge guard wear or grip wear
• Damage from accidents, misuse or abuse, such as hitting the court, net posts or fences
• Damage from improper storage, including extreme heat or cold
• Paddles that have been modified or repaired by someone other than American Pickleball League
• Gift cards, items marked final sale or clearance, and change-of-mind returns on custom or personalized items

Return Shipping

For returns that aren't due to a defect or an error on our part, the customer is responsible for return shipping, and the original shipping charges are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance, since we can't guarantee we'll receive your returned item.

Questions?

Our team is happy to help. Contact us at support@aplpros.com or call (708) 696-6206.

American Pickleball League
20623 Amherst Court
Joliet, IL 60433
United States

See also our Return & Refund Policy and Shipping Policy.